Refund & Exchange Policy

If you find a defect within 30 days of receiving your Evergreen Garden or Seed Mats please send an email to grant@indoor-organics.com and we will do our best to fix the situation - either by refunding your order or replacing a defective item.

 
Subscription Cancellation Policy

Customers are free to cancel their Seed Mat subscription at any time. No refunds will be given for charges incurred for Evergreen Gardens or Seed Mats as a part of normal starting fees. A stop order will be put into place, and you will be refunded in a manner that the number of Seed Mat Refills you have received reflects the non-discounted price you receive with a longer subscription period. It is as follows: 

  • 3-Month subscription

    • A refund of $21 can be made if you have received one Seed Mat Refill

    • A refund of $6 can be made if you have received two Seed Mat Refills

  • 6-Month subscription

    • A refund of $45 can be made if you have received one Seed Mat Refill

    • A refund of $30 can be made if you have received two Seed Mat Refills

    • A refund of $30 can be made if you have received three Seed Mat Refills

    • A refund of $18 can be made if you have received four Seed Mat Refills

    • A refund of $6 can be made if you have received five Seed Mat Refills

    • No refund can be made if you have received sixor more Seed Mat Refills

  • 1-Year Subscription

    • A refund of $105 can be made if you have received one Seed Mat Refills

    • A refund of $90 can be made if you have received twp Seed Mat Refills

    • A refund of $84 can be made if you have received three Seed Mat Refills

    • A refund of $72 can be made if you have received four Seed Mat Refills

    • A refund of $60 can be made if you have received five Seed Mat Refills

    • A refund of $54 can be made if you have received six Seed Mat Refills

    • A refund of $43 can be made if you have received seven Seed Mat Refills

    • A refund of $32 can be made if you have received eight Seed Mat Refills

    • A refund of $21can be made if you have received nine Seed Mat Refills

    • A refund of $10 can be made if you have received 10 Seed Mat Refills

    • No refund can be made if you have received 11 or more Seed Mat Refills

Production & Shipping Policy
 

Indoor Organics LLC produces Evergreen Gardens and Seed Mats on a per-order basis. Please allow 3-5 weeks after placing your order for the products to be shipped. Indoor Organics LLC will notify you when your order has been received, when your products have been put in our production queue, and when your products have been shipped. 

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Address: 2124 Seaview Dr. Traverse City, MI 49686

Phone: 231-392-5029

Email: grant@indoor-organics.com

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